St. Luke’s Medical Center teams up with PRU Life UK for seamless claims processing

Posted on Sep 20, 2019 | From the President's Desk

St. Luke’s Medical Center (SLMC) has recently partnered with Pru Life UK, one of the country’s most trusted life insurance providers, to improve  critical illness claims processing for policy owners.

“As a trusted leader in patient and healthcare, this new partnership with PRU Like UK is very much in line with St. Luke’s commitment of putting our patients first. We always aim to ease their burden during the most difficult times and assist them in any way we can,” said Dr. Arturo de la Pena, SLMC President and Chief Executive Officer. 

The partnership between PRU Life and SLMC will make seamless claims experience possible for patients with simpler requirements, streamlined onsite filing and regular status updates.  Claimants will also enjoy medical privileges such as special onsite assistance and discounts on selected St. Luke’s Medical Center hospital services and various procedure packages.

PRU Life UK President and Chief Executive Officer said, “Through this partnership, our policy owners can enjoy world-class service, a seamless claims experience, as well as special privileges, that will allow them to focus on what’s most important – getting better.”

Together, St. Luke’s Medical Center and PRU Life UK, will elevate not just the claims processing experience, but more importantly, improve the patient’s journey to good health.

Pru Life UK policy owners can learn more about this new benefit by visiting