MISSION

We provide COMPASSIONATE, PATIENT-CENTERED experience guided by excellence and innovation. 

VISION

To be the UNPARALLELED LEADER in patient care, clinical outcomes, research, and education.

VALUES

• Integrity 

• Healthcare Excellence 

• Accountability 

• Responsibility 

• Teamwork

 

COMPANY PROFILE

St. Luke's Medical Center is recognized as the leading and most respected healthcare institution in the Philippines. Its two facilities in Quezon City and Global City, Taguig, are at par with the most advanced hospitals around the world.

St. Luke's believes that comfort and a positive experience are vital in the quest for health and recovery, and its range of patient rooms is designed with precisely these in mind. Quezon City and Global City hospitals possess a combined total of 1,018 well-appointed rooms to ensure that all patients can be comfortably attended to without fear of a shortage in accommodations. Each is equipped with the best available equipment tailored to patient requirements. Even providing bespoke services such as a selective menu, a private butler, and state-of-the-art living amenities for a restorative space perfect for healing, making them a sought-after choice for patients needing hospital care.

A testament to this would be the combined average number of in-patient admissions per year for both Quezon City and Global City Hospitals, which is about 50,000 annually. Meanwhile, an average of 2.9 million yearly outpatient consultations indicates that St. Luke's is also the top-of-mind choice even when patients are not required to be admitted.

The passion for continuously improving, redefining, and evolving excellence in medical and patient services has been the cornerstone of SLMC's mission to provide compassionate, patient-centered experiences guided by excellence and innovation. This is also driven by key drivers: good clinical outcomes, patient safety, education, training and research, excellent patient experience, and financial viability. A testament to St. Luke's world-class quality medical service is its accreditation with, and affiliation to, prestigious international organizations.

 

INTERNATIONAL RECOGNITIONS AND ACCREDITATIONS

St. Luke's - Quezon City has the sole distinction of being the first hospital in the country accredited by the JCI, or Joint Commission International: the international arm of the Joint Commission on Accreditation of Healthcare Organizations (JCAHO)—the oldest and most prestigious healthcare accreditation organization in the world—which the facility received in 2003. It is also only the second hospital in Asia to be JCI-accredited. In 2016, it was also the first in the country to be accredited by JCI as an Academic Medical Center Hospital. On the other hand, St. Luke's - Global City earned its own JCI hospital accreditation in 2012 after only two years of operation. JCI also accredits both hospitals for the Clinical Care Program Certification (CCPC) for the Primary Stroke Program.

Both hospitals have also been recognized as Mother and Baby friendly health facilities and were given Mother-Baby Friendly Workplace Certification. Also, as part of the commitment to providing quality healthcare to every Filipino, St. Luke's is accredited as a health partner of Philhealth and the first hospital in the Philippines to be accredited for the Philhealth "Z" Package, making organ transplantation and Coronary Artery Bypass Graft at St. Luke's more affordable and accessible to more Filipinos.

 

CENTER OF EXCELLENCE

With 35 institutes, various departments, and centers serving its patients, St. Luke's practices a multidisciplinary and comprehensive approach to diagnosing and treatment of specific medical conditions. Moreover, significant investments have been made to acquire advanced medical technologies and equipment that provide the most accurate diagnostics possible. In the hands of skilled and committed doctors, these advanced tools help propel St. Luke's and its capabilities to the forefront of healthcare service in the Philippines. A rundown of the institution's most prominent centers and cutting-edge technologies verifies the hospital's position as a pioneer in the country's health and wellness sphere.

St. Luke also addresses the limited number of organ donations in the Philippines by establishing its own Center for Organ Transplantation. The Center performs both living and deceased organ transplantation procedures with survival rates at par with international outcomes—reported by the best centers around the world—and is promptly capable of performing living-donor liver transplants.

Our Brain Attack Team (BAT), the first of its kind to be globally recognized and accredited by the JCI, ensures the rapid and correct treatment of stroke. The BAT comprises neurology and neurosurgery stroke consultants, stroke fellows, stroke nurses, emergency department doctors, radiology consultants, and endovascular specialists.

St. Luke's also offers Robotic Surgery, which is used to enhance the capabilities of surgeons in operations with limited maneuverable space. This technology has been used in urologic, gynecologic, ENT-HNS, and general surgery cases and is a highly specialized surgical method that offers patient benefits such as minimal pain, less trauma, a shorter hospital stay, and minimal to no scarring. St. Luke's has already performed nearly 1500 Robotic Surgery procedures, and this number is expected to rise considering that it is a precise, painless, minimally-invasive technique. St. Luke's Robotic Surgery arm is also recognized as the fastest-growing one-of-its-kind in South East Asia.

 

BRINGING FULL SPECTRUM OF QUALITY HEALTHCARE WITH CUTTING-EDGE FACILITIES

The Transcatheter Aortic Valve Replacement (TAVR) procedure was first made available in the Philippines at St. Luke's, allowing doctors to treat Aortic Stenosis (AS) without resorting to open-heart surgery. St. Luke's has already reached the 200 patients milestone for TAVR patients, which places it comfortably in the top three in Southeast Asia for the most TAVR procedures performed in the region.

To provide a safer, faster alternative to medication and the typical ablation procedure for patients who suffer from Atrial Fibrillation (AF), St. Luke's acquired a CryoConsole System—the first-of-its-kind in the Philippines. Operated by trained Cardiac Electrophysiologists, the Arctic Front Advance™ Cardiac Cryoballoon Ablation System enables the minimally invasive practice of catheter ablation for patients. This procedure reduces the recovery time required by normal catheter ablation, allowing patients to return to regular activities in two weeks.

To treat peritoneal carcinomatosis more effectively, St. Luke's has made Hyperthermic Intraperitoneal Chemotherapy, or HIPEC, available to those afflicted with this rare type of cancer. HIPEC is the gold standard for this type of treatment, delivering highly concentrated, heated chemotherapy to the affected area more accurately.

St. Luke's Center for Advanced Reproductive Medicine and Infertility (CARMI) is the only hospital-based In-Vitro Fertilization (IVF) unit in the Philippines. St. Luke's - Global City Facility is home to the country's first Center for Advanced Gastrointestinal Endoscopy under its Institute of Digestive and Liver Diseases. The diagnostic and therapeutic Center addresses upper and lower gastrointestinal diseases using state-of-the-art technology from Japan. Among the available procedures at the Center are Endoscopic Mucosal Resection (EMR) and Endoscopic Submucosal Dissection (ESD), which do not require open surgery.

ST Elevation Myocardial Infarction, or STEMI, demands a rapid medical response. With this in mind, St. Luke's created the STEMI Team specifically to address the needs of STEMI patients. The team comprises emergency physicians and nurses, coronary care unit nurses, Cathlab staff, and committed interventional cardiologists who adhere to international treatment and response time standards.

On the other hand, the institution's Molecular Pathology arm specializes in examining diseases and conditions from the root. To correctly classify conditions, Molecular Pathology examines them through the molecular structure of the patient, providing a more accurate interpretation for more personalized treatment. This multidisciplinary approach is commonly used to diagnose cancer and other infectious diseases.

St. Luke's country's premier and the only health institution that offers some of the following medical procedures as well as possess some of the most advanced technology in the Philippines. The Lu-177 PSMA a treatment for prostate cancer and Lu-177 Dotatate Therapy a treatment that uses radiation to induce tumor cell death in neuroendocrine tumors, Methacholie Challenge Test, a test used to help diagnose asthma, Intrathecal Chemotheraphy via Ommaya Reservoir allows ease of administration of treating cancers that have entered the area surrounding the spine and brain, Motor Evoked Potentials (MEP) Intraoperative a technique to assess the corticospinal tract-a neuronal pathway providing voluntary motor function during IMSCT surgery and provide accurate time data.

Moreover, Halcyon LINAC Machine designed to provide a high quality cancer care, Multifocal Electroretinography (mfERG) which enables a rapid assessment of retinal function from many areas at the same time, 1152-slice CT Scan and Dual-source CT Scan offers precise and sharp images of the body and is designed to provide its patients better treatment options, and Amyloid PET Scan is a significant advance in the assessment of those with cognitive impairment, and the First Outpatient Oncology for Pediatric patient.

In addition, St. Luke's is the only hospital in the country with the following procedures and medical facilities. Extracorporeal Shockwave Myocardial Revascularization (ESMR) (QC/GC) is a therapy for refractory angina pectoris-a chest pain due to a lack of sufficient blood supply to the heart., Acoustic Rhinometry (GC) is used to diagnose rhinopathy, a type of rhinitis; Computerized Dynamic Posturography (GC) is used to detect balance and stability impairments in adults of all ages. Tremor Analysis/ Surface EMG (QC/GC) is used to identify Parkinson's disease, essential, essential tremor, and enhanced physiological tremor. Time-lapse Videography for In-Vitro Fertilization offers a novel opportunity for embryologists to explore improved methods for embryo selection; Hyperthermic Intraperitoneal Chemotherapy (HIPEC) is a two-step procedure that treats certain cancers in the abdomen, Autonomic Function Test (GC) tests that measure how your heart rate and blood pressure respond during exercises. And lastly, Total Body Irradiation (QC/GC) kills any cancer cells left in the body and helps make room in the patient's bone marrow for new blood stem cells to grow.

 

WORLD-CLASS EXPERTS AND INNOVATIVE RESEARCH

Aside from its international accreditations and affiliations, well-equipped accommodations, and advanced medical systems and technologies, St. Luke's inspires confidence in patients as a healthcare institution that employs doctors and associates willing to learn and practice medical and healthcare services in a dynamic environment. This is evident in the hospital's 25 accredited residency programs and 60 accredited fellowship training programs—all geared towards learning and sharing in the hospital while staying unified under the umbrella of delivering the best in patient care and service.

St. Luke's Research and Biotechnology arm, based in Quezon City, is a prime mover and catalyst in the advancement of medical science in the Philippines. Its remarkable progress is marked by the wealth of scientific data generated from the development of several molecular diagnostic tests, which are then carried over to clinics and hospital wards, thereby elevating the standard of healthcare in the country.

Future competent and compassionate medical professionals are educated and trained at the St. Luke's Medical Center College of Medicine-William H. Quasha Memorial (SLMCCM-WHQM). The medical school grants full scholarships to the best and brightest graduates of leading colleges and universities. It also offers international clinical observerships and the MS Molecular Medicine Program.

In both Global City and Quezon City hospitals, Patient Experience Navigators are always on hand to assist patients and their families with medical and personal concerns.

St. Luke's Medical Center will relentlessly pursue its vision and mission for many years to come and will continue to be the country's premier medical institution and hospital of choice for local residents and medical travelers.