VISION

St. Luke's Medical Center will be an internationally recognized academic medical center by the year 2020.

MISSION

We are committed to deliver state-of-the-art healthcare because at St. Luke’s Medical Center, the needs of our patients come first.

VALUES

• Integrity and Professionalism

  We always do what is professional, ethical and right.

• Patient-Centered Care

  We put the needs of our patients at the core of what we do through outstanding clinical outcomes and great patient experience.

• Innovation

  We always seek opportunities to continuously improve work to maintain the highest standards of patient care and service delivery.

• Passion for Excellence

  We strive consistently exceed the highest standards of quality in everything that we do.

• Synergy

  We always work as a team to ensure the delivery of the best possible healthcare experience to our patients and their families.

• Social Responsibility

  We live up to our commitment in extending our healthcare expertise in social service, community health and environment safety.

COMPANY PROFILE

St. Luke’s Medical Center (SLMC) has grown to be the leading and most respected and recognized healthcare institution in the Philippines. Its two facilities in Quezon City and Global City, Taguig are at par with the most advanced hospitals around the world. A testament to SLMC’s world class quality medical services are its accreditations and key affiliations with prestigious international organizations.

St. Luke’s-Quezon City has the sole distinction of being the first hospital in the country and second in Asia to be accredited in 2003 by the JCI or Joint Commission International, the international arm of the Joint Commission on Accreditation of Healthcare Organizations (JCAHO), the oldest and most prestigious healthcare accreditation organization in the world. In 2016, the hospital was also the first in the country to be accredited by JCI as an Academic Medical Center Hospital. St. Luke’s-Global City earned its first JCI hospital accreditation in 2012 after only two years of operation. Both hospitals are also accredited by JCI for the Clinical Care Program Certification (CCPC) for the Primary Stroke Program.

Germany-based accrediting body Temos (Trust, Effective Medicine, and Optimized Services) accredited both hospitals for Excellence in Medical Tourism and Quality in International Patient Care. St. Luke’s-Quezon City and Global City are also two of only 20 “Best Hospitals Worldwide” in 2014 and “Preferred Partner Hospitals” in 2016 as recognized by the Diplomatic Council of Europe.

The passion to continuously improve, redefine and evolve excellence in medical and patient services have been the cornerstones of SLMC’s mission to deliver state-of-the-art healthcare. This is also guided by key drivers: good clinical outcomes, patient safety, education, training and research, great patient experience and financial viability.

With 12 institutes and various departments and centers serving its patients, the hospital is taking a multidisciplinary and comprehensive approach to the diagnosis and treatment of specific medical conditions. It also has invested in the most advanced medical technologies and equipment which provide the most accurate diagnostics possible. With the most skilled and committed doctors having access to modern and precise tools, there is little doubt that SLMC is the foremost hospital in the Philippines.

SLMC’s Research and Biotechnology, based in Quezon City, is a prime mover and catalyst in the advancement of medical science in the Philippines. Its remarkable progress is marked by the wealth of scientific data generated from the development of several molecular diagnostic tests which are then carried over to clinics and hospital wards, thereby elevating the standard of healthcare in the country.

Future competent and compassionate medical professionals are educated and trained at the St. Luke’s College of Medicine-William H. Quasha Memorial (SLCM-WHQM). The medical school grants full scholarships to the best and brightest graduates of leading Colleges and Universities. It also offers international clinical observerships and the MS Molecular Medicine Program.

In both Global City and Quezon City hospitals, Patient Experience Officers are always on hand to assist patients and their families with medical and personal concerns.

St. Luke’s Medical Center will relentlessly pursue its vision and mission for many years to come, and will continue to be the country’s premier medical institution and hospital of choice for local residents and medical travelers.